关键词: 软件维护改进 维护成熟度模型 软件维护最佳实践 维护过程模型 关键实践

Abstract:

SM^mm is a systematic method of software process management and control. It provides the roadmap to software maintenance process improvement and basis  to the maintenance capability evaluation of organization. This paper outlines the architecture and scope of SM^mm against CMMi,describes the structure     and features of the model, as well as the relationships among different maturity levels and their behavioral characteristics, discusses some open proble  ms of the model, and introduces the general tailoring rules

Key words: （software maintenance improvement, maintenance maturity model, software maintenance , best practice, maintenance process model, key practice）